Last Updated: May 2026

Shipping & Delivery

Where do we deliver? We ship across the United States.

Shipping Cost Enjoy Free Standard Shipping on all orders.

Order Processing

We process all orders within 1 business day (Mon–Fri).

Delivery Details

  • Handling Time: 1 business day (Mon–Fri)
  • Transit Time: 7–12 business days (Mon–Fri)
  • Order Cut-off Time: 11:00 PM CST (UTC -6)

Warehouse Location

All orders ship directly from our warehouse in Columbus, Ohio (USA).

Multiple Addresses

We do not support multiple shipping addresses in a single order. For multiple destinations, place separate orders.

Order Status & Tracking

Once shipped, you'll receive an email with a tracking number. Please allow up to 48 hours for tracking updates.

If your order hasn't arrived within 15 days, email us at Contact@handzu.com with your name and order number.

Returns & Exchanges

We accept returns within 90 days of delivery for items that are new or in like-new condition and remain in their original condition and packaging.

If your item arrives damaged, email us with your order number and a photo. We'll do our best to resolve it.

For full details, visit our Return Policy.

Customer Support

We're available for any inquiries.

📍 Address: 3546 Bolton Ave, Columbus, OH 43227, United States
📞 Phone: +1 (614) 327-4819
✉️ Email: Contact@handzu.com

🕐 BUSINESS HOURS
Mon – Fri: 9:00 AM – 6:00 PM S
aturday: 10:00 AM – 4:00 PM Sunday: Closed